Destination Manager
Job No:
IG13
Location:
Melbourne
For the past 28 years, Intrepid has been taking small groups on real life experiences that give back to the places and people we visit. Now the world's largest provider of adventure travel experiences, we cater for all ages, budgets, and appetites for adventure through Adventure Tours Australia, Geckos Adventures, Intrepid Travel, Peregrine Adventures and Urban Adventures.
The Job
As the Destination Manager (DM) you will play a fundamental role in delivering the highest quality trips in your designated countries. Working closely with the Regional Product Manager you will have the primary responsibility for managing all aspects of the trips in your countries, working across the Intrepid Group brands to achieve outstanding levels of customer satisfaction, strong sales growth and profitable commercial results.
Who are you
The Intrepid Group is a customer focused business who believes in being the best we can be, regardless of whether we lead, sell, book, manage, share, build, operate, design or create the Best Travel Experience Ever.
What will you be doing
- Implement product plans for your countries to enable sustained growth and profitability.
- Increase sales through the development of marketable product and the assistance in promotional initiatives and campaigns.
- Manage all aspects of the product including creation of and updating accurate trip collateral, the creation of product in the company booking system, adhering to company safety and responsible travel policies and ensuring high levels of customer satisfaction on trips.
- Negotiate rates with suppliers to enable competitive retail pricing.
- Manage the selection and relationship of suppliers.
- Assist in crisis and incident management.
- Work with the Responsible Business team on the management of responsible tourism and foundation projects within the country/countries
- The creation and delivery of product and sales training.
- It is expected the DM will travel within the region for short business trips.
The perks
- Fun and relaxed culture within a dynamic global organisation
- Significant travel discounts and RDOs (rostered days off)
- Combine your passion for work and travel
As part of your application process can you please complete the attached Application Form.
View the Job Description for more information.
