IG Colombo General Manager
Job No:
IG153
Location:
Colombo, Sri Lanka
For the past 28 years, Intrepid has been taking small groups on real life experiences that give back to the places and people we visit. Now the world's largest provider of adventure travel experiences, we cater for all ages, budgets, and appetites for adventure through Adventure Tours Australia, Geckos Adventures, Intrepid Travel, Peregrine Adventures and Urban Adventures.
Working in travel is a nice perk. An even better one is knowing that the work you do matters. Globally renowned as a leader in responsible travel, Intrepid Group has been a carbon-neutral business since 2010 and was the first global travel company to end elephant riding. The Intrepid Foundation, our not-for-profit, has raised $5m AUD for over 75 local and international charities by matching traveller donations dollar-for-dollar.
Job summary
Are you a people leader with a passion for building high performance teams?
The General Manager is the key leadership role in the Colombo office. Reporting to the Chief Operating Officer based in Melbourne, the General Manager is accountable for the management of the IG Colombo business. The role is responsible for ensuring the smooth operation of the shared service centre in alignment with the Intrepid group values while ensuring that yearly and long terms goals are achieved.
With a bias towards effective use of goal setting and measures, the General Manager will ensure continuous high standard service delivery and create opportunities for new and improved services.
The role has become available because the incumbent has been promoted within the company.
Who are you?
• Extensive experience in managing a BPO or shared services centre
• Senior level operational management experience
• 5+ years’ experience at management level
• Proven people management skills
• Demonstrated ability to build strong relationships and teams
• Excellent written and spoken English
• Strong commercial acumen including ability to understand key financial and operational drivers for the Intrepid Group
Applications close 14 November 2018
Please view the job description for more information
As part of your application process can you please complete the attached Application Form
