Customer Service Consultant - Support

Job No: IG131
Location: Melbourne, Australia

For the past 28 years, Intrepid has been taking small groups on real life experiences that give back to the places and people we visit. Now the world's largest provider of adventure travel experiences, we cater for all ages, budgets, and appetites for adventure through Adventure Tours Australia, Geckos Adventures, Intrepid Travel, Peregrine Adventures and Urban Adventures. 

Working in travel is a nice perk. An even better one is knowing that the work you do matters. Globally renowned as a leader in responsible travel, Intrepid Group has been a carbon-neutral business since 2010 and was the first global travel company to end elephant riding. The Intrepid Foundation, our not-for-profit, has raised $5m AUD for over 75 local and international charities by matching traveller donations dollar-for-dollar.


Job summary 

While there is no immediate vacancies in this team we are always on the lookout for well-travelled, passionate sales and customer service people to join our customer service  team in the future.  


Who are you?

You have travelled quite extensively to at least 3 continents and to Intrepid destinations. Its likely you are very familiar with our brand and product having sold us before or travelled on one of our trips. You come from a sales or customer service background and are comfortable taking a high volume of phone calls and handling all sorts of customer queries.


What will you be doing?

You will be working in a very busy sales and customer service environment taking a high level of inbound calls , emails and web bookings. You will be fast and efficient , great at prioritising, provide exceptional customer service and always happy to go the extra mile.



Applications close 30 January 2019

Please view the job description for more information


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