Senior ICT Engineer

Job No: IG164
Location: Colombo, Sri Lanka

For the past 28 years, Intrepid has been taking small groups on real life experiences that give back to the places and people we visit. Now the world's largest provider of adventure travel experiences, we cater for all ages, budgets, and appetites for adventure through Adventure Tours Australia, Geckos Adventures, Intrepid Travel, Peregrine Adventures and Urban Adventures. 

Working in travel is a nice perk. An even better one is knowing that the work you do matters. Globally renowned as a leader in responsible travel, Intrepid Group has been a carbon-neutral business since 2010 and was the first global travel company to end elephant riding. The Intrepid Foundation, our not-for-profit, has raised $5m AUD for over 75 local and international charities by matching traveller donations dollar-for-dollar.

 

Job summary 

As a Senior ICT Engineer in our Information Communication Technology team, you will be part of the supportive 24x7 team environment which serves organizational requirements. The role will require you to be responsible for implementing technical solutions and providing ICT support, management and maintenance duties for the company’s internal systems and administration tasks by participating in technical team discussions and documentation outcomes.

 

What will you be doing?

  • Take the ownership of 2nd level support globally and escalate to the next level support.
  • Complete configuration, installation and support of Microsoft operating system and services such as AD, DNS, DHCP, RDP, IIS, WSUS and group policy administration.
  • Microsoft Server 2008/2012/2016, PowerShell, VMware and virtualization concept.
  • Office 365 administration.
  • Maintaining software applications, operating systems and regular windows server maintenance tasks
  • Provide escalation support for end-user trouble calls.
  • Document and cross-train team members in areas of strong expertise.
  • Basic knowledge in Citrix XenApp and Citrix Server

 

 

Please view the job description for more information

 

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